Staxmark Privacy Policy

1. Who we are

Staxmark™ ("Staxmark," "we," "us") audits the technical foundation of small businesses: domain and DNS, email authentication, tracking, web presence, social account ownership, and AI readiness. This policy explains what personal information we collect through https://phillip-fractional.zenbiz.com (the "Site") and our services, how we use it, and the choices you have.

Staxmark is operated by Your Exit Ramp LLC, Austin, TX, which is responsible for your personal information under this policy. Questions go to scan@staxmark.com.

This policy covers the Site, the Staxmark Scan™, Staxmark Call™, and Staxmark Audit™, and emails we exchange with you. It does not cover third-party sites we link to, or the separate agreement that governs a paid engagement, which controls if the two conflict.

2. Information we collect

We collect only what we need to run a scan, deliver a service, and get paid.

We do not ask for, and ask you not to send, passwords, government ID numbers, or health information. If an audit needs access to an account, we ask you to grant a scoped or temporary role rather than share credentials.

3. Scan and audit data

A Staxmark Scan checks publicly available information about the domain you submit. That includes WHOIS and registration records, DNS records (including SPF, DKIM, and DMARC, plus TXT records used to verify domain ownership for services such as Google Workspace, Facebook Business, and Pinterest), SSL certificates, the tags and scripts your public pages load, and public social media profiles linked to your business. Some of these records can contain personal information, such as a registrant's name or a staff email address.

Only submit a domain you own or are authorized to act for. We use scan and audit findings solely to prepare your report and advise you. We do not publish them, combine them into lists for marketing, or sell them.

During a paid Call or Audit, you may give us access to systems such as a registrar, email provider, tag manager, or social account. We access only what the engagement needs, and we ask you to revoke that access when the engagement ends.

4. How we use information

We use personal information to:

• Run the scan you request and send you the results
• Schedule, deliver, and invoice Calls and Audits
• Respond to your questions and follow up on a request you made
• Understand how visitors use the Site so we can improve it
• Keep the Site and our services secure and prevent abuse
• Meet legal, tax, and accounting obligations and enforce our Terms & Conditions

We may email you about a scan or engagement you started. We send marketing email only if you opt in, and every marketing email includes an unsubscribe link. We do not use your information to train AI models, and we do not make decisions about you based solely on automated processing that have legal or similarly significant effects.

5. Cookies, tags, and your choices

The Site uses Google Tag Manager to load a small set of tags. Those tags may set cookies or similar technologies in three groups:

• Strictly necessary: keep the Site and contact form working and secure. These cannot be turned off.
• Analytics: measure visits, pages viewed, and form submissions, using Google Analytics 4 / other tool.
• Advertising: None at launch.

You can block or delete cookies in your browser settings. Blocking analytics cookies does not affect your ability to use the Site.

We do not currently respond to "Do Not Track" signals, which have no agreed standard.

6. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose it only to the service providers below, who process it on our behalf under contract, and in the limited cases listed after the table.

We may also disclose information:

• When required by law, subpoena, or court order, or to protect our rights, your safety, or others' safety
• To a buyer or successor if Staxmark is sold, merged, or reorganized, subject to this policy
• With your consent or at your direction, such as sending your report to a developer you name

7. How long we keep information

We keep personal information only as long as we need it for the purpose we collected it, then delete or de-identify it.

We may keep information longer when the law requires it or to resolve a dispute.

8. Your privacy rights

Wherever you live in the United States, you can ask us to:

• Access the personal information we hold about you, and get a portable copy
• Correct information that is inaccurate
• Delete your information, subject to legal exceptions such as tax records
• Opt out of any sale or sharing, targeted advertising, or profiling (we do none of these today)
• Unsubscribe from marketing email at any time

State laws, including those of California, Texas, Colorado, Virginia, Connecticut, and Oregon, grant some or all of these rights by statute. We extend them to every visitor and client whether or not a specific law applies to us.

How to make a request

Email scan@staxmark.com with "Privacy Request" in the subject. We will verify your request by matching it to the email address we have on file, and respond within 45 days. We may extend that once by 45 days if needed and will tell you why.

Authorized agents

Someone you authorize may make a request for you. We will ask for written proof of that authorization and may confirm it with you directly.

Appeals

If we decline your request, you can appeal by replying to our decision with "Appeal" in the subject. We will respond within 45 days. If you are not satisfied, you may contact your state attorney general.

No discrimination

We will not deny service, charge a different price, or provide a different quality of service because you exercised a privacy right.

9. Security

We protect personal information with reasonable administrative, technical, and physical safeguards. These include encrypted connections (HTTPS), multi-factor authentication on our accounts, least-privilege access to client systems, and deleting access and data on schedule. No method of transmission or storage is fully secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as the law requires.

10. Children

The Site and our services are for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has sent us information, email us and we will delete it.

11. Visitors outside the United States

Staxmark is based in the United States and serves US small businesses. If you use the Site from elsewhere, your information will be processed in the United States, where privacy laws may differ from those where you live.

12. Changes to this policy

We may update this policy as our services or the law change. We will post the new version here with a new effective date. If a change materially affects how we use information we already hold, we will notify you by email or a notice on the Site before it takes effect.

13. Contact us

For questions or requests about this policy, contact:

Staxmark™ by Your Exit Ramp LLC, Austin, TX
scan@staxmark.com

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